The Teller is responsible for the daily counter operation at the branch counter by core banking systems, payment, and withdrawals and responsible for handling cash/cheque delivery by collecting physical FMS revenue either cheque or cash, and transferring it to the Banking Operations Department and handing it over to the tellers at the headquarters by using secure and risk-adverted means. He/she will be accountable for detecting counterfeited, note, and mutilated notes when receiving cash from the sections. He/she reports to the Chief Cashier regularly and as needed on a timely basis. He/she is a key member of the Banking Operation team.
✅ Main Duties and Responsibilities
- Collects cheques/cash for the government from CBS collection points, for instance,
- Sea/airport sections, and deliver to headquarters
- Ensures that a safe and secure mechanism is used while cash/cheques are transported to headquarters.
- For safeguarding, can go and fetch the cash and cheques after coordination with the chief cashier and security forces at CBS
- Signs off registry form after s/he receives it from the seaport and airport managers/cashiers
- Transports the cash and cheques in safe lockers either locked with secret passwords or keys
- The main duties of branch Teller are to maintain for the counter operations and cash follow of the branch.
- Teller is responsible for customer care of the branch,
- Teller operates at counter for daily transaction withdrawal, Deposits and payments of fund transfers and other all actives banking at the branch counter.
- Serves customers by completing account transactions.
- Provides account services to customers by receiving deposits and loan payments, cashing
- checks, issuing savings withdrawals, and recording night and mail deposits.
- Responsible for the counter vault.
- Prepares counter-closing statements with the chief cashier.
- Teller prepares account statements and balance for the branch customers.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Maintains supply of cash and currency and turns in excess cash and mutilated currency to the head teller.
- Prevent AML/CFT.
- Spearhead anti-counterfeit deterrence in the FMS.
✅ Qualifications
Education:
- High school or equivalent experience is minimal
Experience:
- At least 2 years of practical experience in cash handling or teller experience
Language:
- Operationally fluent in both Somali and English, in both speaking and writing.
✅ Functional and Organizational Skills
- Possess a demonstrated understanding of the cash, counterfeit, or type of currency notes.
- Possess in-depth knowledge of CBS policies and regulations, especially cheque, cash, payment procedure, or financial policies.
- Behave consistently with the CBS codes of ethics and ensure that the behavior of others is consistent with these codes.
- Establish and maintain positive working relationships with others both inside and outside the bank.
- Possess effective written, oral, and interpersonal communication skills.
- Must be accountable, responsible, and risk averse.
Other Requirements
- High level of integrity and honesty
- Strong commitment to the vision of the CBS
- Elevated sense of security and confidentiality
Key Performance Measures
Operational efficiency and effectiveness as measured by:
- Errors in accounting books
- Due diligence callouses
- Transaction errors processed negligently
- Operation losses
- Audit and risk assessment ratings
- Overall Operations unit departmental and individual staff performance rating
✅ Application Procedures
Qualified national applicants with required skills are invited to submit their electronic applications
and updated resumes through email; recruitment@centralbank.gov.so and copy to
branches@centralbank.gov.so not later than 11 th May 2025, midnight Mogadishu time. Incomplete
Applications and those received after deadline will not be considered, Per human resources policy,
Central Bank is equal opportunity employer, female applicants are highly encouraged to
apply. Please note only shortlisted candidates will be contacted.
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