REQUEST FOR EXPRESSION OF INTEREST (REOI), Operations Officer Specialist

Position Title:	Somalia Enhancing Public Resource Management  Operations Officer Specialist
Reporting to:	Ministry of Finance, Puntland State of Somalia
Type of Appointment:	Individual Consultant
Duration:	12 months renewable upon satisfactory performance
Duty Station:	Garowe, Puntland, Somalia

1. Background

The World Bank, through the Somalia Enhancing Public Resource Management Project (SERP), is supporting Somalia to improve institutions and service delivery, aiming to strengthen the social contract. This initiative is part of a broader effort to build state legitimacy and reduce institutional fragmentation. For Somali citizens to contribute to public revenues willingly, they must trust the state’s capability to perform its basic functions and deliver public services. Similarly, trust is essential for attracting external funding for critical services and humanitarian support, such as for drought and famine, and to channel these funds through government institutions and systems. This requires enhancing the state’s institutional capacity and addressing fragmentation while also strengthening transparency and accountability in managing public resources. SERP project will focus on capacity development by assessing and strengthening the capabilities of governments across all jurisdictions. This initiative aims to enhance their ability to develop, review, analyze, monitor, and coordinate policies effectively. Key activities will include bolstering the capacity to monitor government projects through effective operations management. Implementing effective risk management and mitigation strategies is crucial for the success of any operations management consultant office, ensuring the overall success of projects. The SERP project will assist Somali governments by emphasizing the synergies and interconnectedness among domestic revenue mobilization (DRM), public financial management (PFM), and public sector management (PSM). By integrating revenue, expenditure, and service delivery over time, the project aims to enhance formal tax collection, strengthen governmental legitimacy, and reduce the influence of non-state actors. This operation consolidates the World Bank’s efforts and seeks to establish a consistent reform agenda across the Somali peninsula, tailoring interventions to meet the specific needs of each level of government.

2. Objective of the Position

To perform and manage administrative, logistical, and operational functions of the PIU for Puntland Activities under SERP (SERP Puntland) in line with World Bank guidelines and internal government procedures, ensuring optimal support for technical teams and compliance with donor and national requirements.

3. Key Responsibilities

• Support the SERP Puntland Project Manager, Procurement Specialist, and M&E Specialist in the day-to-day coordination and administration of PIU functions
• Oversee administrative support including office management, logistics, and PIU staff coordination, including following up with the Project Manager, Procurement Specialist and M&E Specialist on pending items for their action.
• Support the Project Manager in onboarding and managing the consultants hired under SERP Puntland in coordination with the lead beneficiary entity
• Ensure timely and satisfactory organization of meetings, training sessions, and project missions.
• Ensure registration of assets procured under SERP Puntland, monitor inventory, asset management, and oversee maintenance of office equipment and supplies.
• Prepare and maintain operations manuals, logs, and reports as required.
• Ensure internal controls are observed, especially relating to document flow, approvals, and audit readiness.
• Keep a well-organized set of reference (Financing/Grants Agreements, Subsidiary Agreements, Project Appraisal Document) and operational documents (Project Operational Manual, COAPM, if applicable, Bank Procurement Regulations, Disbursement Guidelines, No Objection Letters, Reports Prepared by the PIU, etc) for the project to facilitate easy access by all PIU staff in both online firm and hardcopy.
• Draft Communication Materials about SERP Puntland, as applicable and/or required (e.g., on Achievements based on project status reports).
• The Operations Officer Specialist will undertake any other SERP Puntland tasks assigned by the Project Manager.

4. Qualifications and Experience

• Bachelor’s degree in Business Administration, Management, Finance, or any other related field (Master’s preferred).
• Minimum 3 years of experience in a similar operations or project administration role, preferably in a donor-funded or international development context.
• Proven understanding of World Bank or international procurement and financial management guidelines.
• Strong organizational, communication, and multitasking skills.
• High level of integrity, professionalism, and demonstrated ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
• Proficiency in English and Somali language.

5. Duration & Duty Station: 

Twelve (12) months renewable based on the requirement, satisfactory performance and availability of budget.

6. Duty Station

The duty station will be Garowe Puntland Somalia.

7. Reporting Obligations

The Operations Officer Specialist will work under the direct supervision of the Project Manager and report to the Director General of the Ministry of Finance – Puntland.

8. Input/facility provided by the Client:

The client will provide office space with necessary furniture and other facilities such as printing facility etc. to enable the Specialist to perform day to day work. In addition, the Client will make available to the Consultant copies of all the documents the consultant may need to discharge his /her functions.

9. How to apply

SUBMISSION REQUIREMENTS; The attention of interested Consultants is drawn to section III, para 3.14,3.16 & 3.17 of the World Bank’s Procurement Regulations for IPF Borrowers: Procurement in Investment Projects Financing Goods, Works, Non -Consulting and Consulting Services, July 2016, revised November 2017, August 2018, November 2020 and September 2023 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.

A Consultant will be selected in accordance with the Individual Consultant method set out in the World Bank Procurement Regulations. 

Interested applicants may obtain further information including a detailed Terms of Reference from the Ministry   by requesting via e-mail to the address given below during office hours from 9.00 a.m.– 4.00 p.m. Saturday to Thursday excluding public holidays.

Deadline: Expressions of interest and CV must be delivered to this email serpprocurement@gmail.com before 16:00 hours to the address below by  7^th October 2025, with email subject marked clearly as “ Puntland SERP Operations Officer Specialist- REF:   SO-MOF-PL-502198-CS-INDV