Head of Operation

Job Title: Head of Operation

Position: 1

Location: STS Mogadishu

Job Type: Full Time

Education Level: Relevant Master Degree on Business Administration/Management or/ and other relevant fields.

Experience Required: Over 5 Years.

Job Summary:

Serving Together for Social Development (STS) is a Woman Led National NGO working in Somalia. We are dedicated to providing lifesaving relief in emergencies and development assistance to the most vulnerable people recovering from conflict, disaster and impact of climate change.

STS is seeking a Head of Operation to join our team in STS head quarter, Mogadishu.

The Head of operations is a member of the leadership team of STS. At this senior level in the organization, the head of operations oversees the organization’s daily operations and administration, and is responsible for planning, implementing, managing, and controlling all operations-related activities of the organization.

The duties of the head of operations include compiling and reviewing financial reports, supervising project management strategies, optimizing the organization’s operational capabilities, and establishing policies that promote the organization’s culture and vision. This includes direct responsibility for finance planning, forecasting, budget allocations, creating and managing incomes, and supervision of the Operations Team with finance- accounting staff, HR-admin staff, and Fundraising staff. Besides, the head of operations will be responsible for building and promoting an effective administrative infrastructure that serves all STS’s programs and staff, and making sure that all fiscal and operational functions support the effectiveness, growth, and sustainability of STS

Key Responsibilities:

1. Operations Management (45%):

• Uphold organization policies and standards, ensuring legislative regulations are followed;
• Supervise operations officer(s) (Admin-HR); work with them on work plans and ensure they deliver the tasks and meet KPIs;
• Work closely with directors and operations officer(s) to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment;
• Take all necessary measures to motivate staff and build strong team spirit at all levels
• Supervise and support staff to improve quality and efficiency of administrative matters;
• Develop and maintain good relationships with all partners and potential donors in the area of operations

1. Finance Management (35%):

• The head of operations will supervise the accounting team to:
• Ensure annual budget serves as a guide for all financial activities during the year and achieving financial sustainability;
• Oversee audit and tax functions, coordinate activities with outside audit/accounting firms and review firms’ performance;
• Update and implement all necessary financial policies and accounting practices, periodically update the organization’s accounting manual;
• Remain up-to-date on best practices in nonprofit finance, and internal control measures and relating Governmental regulations,
• Supervise the coordination between Fundraising and Finance Accounting Staff to make sure the funding being transferred, recorded, spent and reported accurately and in a professional manner;
• Consult Fundraising staff to maximize the effectiveness of all the investments for fundraising activities.
• Build relationships with banks, donors, vendors, outside consultants, and others as needed to keep close to STS’s major expenditures and sources of revenue.

1. Government Relations (20%):

The head of operations will be in charge of communication with Governmental Departments, to ensure the organization’s governance and finance system complies with Governmental regulations

• Fulfill other duties that STS has to comply with government’s regulations, including but not limited to paying annual fee, writing bi-annual and annual reports, seeking grant aids, supervising annual or end of project finance settlement, etc.
• Assists the directors with strategic planning for known and potential regulatory activities related to the organization and its working fields;
• Builds and maintains professional relationships with members of local and central government entities and agencies; Introduces legislative and public policy changes that will support the organization operations

The holder of the office may also be called upon to perform other tasks from time to time

Qualifications:

• Master Degree on Business Administration/Management or/ and other relevant fields
• Professional Qualification in leadership and Fundraising
• Female candidates are encouraged to apply